>This is my first time at BumRush, what should I do ?
1. Create an account
Sign In for a free BumRush account, download our app and you can already navigate on our social platform.
Look at the clubs where you can use your BumRush T-Shirt, subscribe for events and share your experience with others users.
2. Buy your first product
Choose your first T-Shirt on the website or purchase it directly in the Amsterdam Patta store, Zeedijk 67.
To start collecting points and receive rewards on entry fees, buy your sensor. This sensor is personal and you only have to buy it once and you can put it on all the BumRush garments you use!
Thanks to our tunnel system, you can wear our t-shirt in several ways, you have different looks for each party with only one T-shirt!
Our T-shirts are all unisex, we have 3 different sizes: choose it regarding the look you want to have! Oversized or tight, girls can easily wear our biggest size as a dress!
3. Enjoy
With the BumRush sensor, you get rewarded for dancing and wearing a sustainable garment.
The sensor needs to be on clip to the T-Shirt to be active, the more you wear it during parties, the more you dance and the more you will get rewarded. You don’t need to change your outfit for each party anymore!
Our urban inspired and fashionable basics can be worn in different ways, comfortable to wear and have a built in love for our environment.
Feeling good by doing good, enjoy your party while acting for the environment!
>How to shop on the website?
1. Shopping
When you find the article you want to buy, click on the basket logo near the product. You don't need to check out straight away;
take your time to browse our other products, find out more about BumRush and our mission.
Finished shopping? Then all you need to do is go to your basket and fill out all the necessary information before confirming your purchase.
2. Payment
Connect to your BumRush profile or sign in to order your items. Your information will be safely stored to process your order.
Your postage information will be loaded automatically. If you would like to change your shipping address, simply fill out the new information.
Once you are finished you will be asked how you would like to pay.
You can choose from several trusted payment methods.
>How long will it take before I receive my order?
Your order will be packed and shipped within two working days.
>Do I have to be at home to receive an order?
Not if you order one products, it will fit through your letterbox. If you order more than 1 item, we'll make a package that is brought to your doorstep.
>I have not received my order yet, what happened?
Is your order taking longer than normal? Please contact us. We will locate your shipment as soon as possible and let you know what's happening.
>Do your prices include VAT?
Yes, all prices on our website include VAT. Delivery costs (starting at €3,95) are not yet included, these will be added when you check out.
>How do I pay BumRush?
We offer trusted payment, such as iDEAL, Mastercard, visa and maestro.
Credit card payments aren't taken off your account until after you have received your products.
Any receipts and confirmations are sent digitally rather than on paper, as this is a lot more ecological.
>After how many points can I have an entry for free?
The amount of points you need to win a free ticket depends of the entrance fee of each club.
You earn 1 point each 100 steps depending on the price of each club, you can win a free ticket from 3 to 6 parties.
The points you win in a club can only be used to entry for free in the same club.
But your total amount of points, within all the club you enjoyed, give you discount on BumRush items.
Up to you to dance more to get more discounts!!
>How do I collect points?
To collect points, wear your BumRush item with the sensor on it in one of our club partner.
Before to go, connect the sensor to your BumRush profile on your smartphone.
In the club, you have to check-in by scanning the BumRush QR code:
the app start to collect your points while you’re dancing.
>How do I download the app?
Scan the code or find us on AppStore and PlayStore.
>Can I put my sensor on someone else’s T-Shirt?
The sensor only work when you plug it on the T-shirt.
You can pluck your sensor on all the BumRush items, then, you have to connect it to your profile by using the BumRush app.
>Can I wash my T-Shirt?
Before to wash your T-Shirt, remove the sensor! Then, you can wash your T-Shirt following the recommendation on the care label.
>How do I connect the sensor?
First, clip your sensor on the press button. Connect to your BumRush account on the smartphone app, go to “BumRush” and press “connect the sensor”, wait a few second and the sensor is connected.
>My sensor doesn’t work anymore, what can I do?
We repair or replace your BumRush sensor for free, send it to:
BumRush office
Science Park 402
1098 XH Amsterdam
The costs for return shipping are payable by you.
>How to recycle my items?
BumRush doesn’t have leftovers, return back your old t-shirt at our warehouse and get 10 percent discount.
Our sewers will use the parts of your old item to make a new one!
The address to return your old items is:
Science Park 402
1098 XH Amsterdam
>Can I exchange or return my purchase?
Yes, if you're not happy with the shape or size it is possible to exchange your items.
Due to our hygiene policy we only accept unworn/undamaged products. After buying your items you have 14 days to return them.
If you bought it in Patta store, you can return it to the store, but if you purchased your item online, you have to return it to:
BumRush office
Science Park 402
1098 XH Amsterdam
If you are returning your order we will deposit your money into your bank account no more than 14 days after we received your order .In case of exchange, we will ship the replacement product(s) for free. The costs for return shipping are payable by you.
>My questions are not listed here, or I have a complaint, who do I contact?
Email us directly via the
contactpage. We guarantee we will get back to you within two working days.
Our aim is to deliver products that are as good and fair as possible, so if something is wrong we want to know straight away.