Close X

log in

Forgot Password? Click here!
Do not have an account yet? Register here!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form

Service

FREquently
asked
questions
>This is my first time at BumRush, what should I do ?
1. Create an account
Sign In for a free BumRush account, download our app and you can already navigate on our social platform.
Look at the clubs where you can use your BumRush T-Shirt, subscribe for events and share your experience with others users.

2. Buy your first product
Choose your first T-Shirt on the website or purchase it directly in the Amsterdam Patta store, Zeedijk 67.
To start collecting points and receive rewards on entry fees, buy  your sensor. This sensor is personal and you only have to buy it once and you can put it on all the BumRush garments you use!
Thanks to our tunnel system, you can wear our t-shirt in several ways, you have different looks for each party with only one T-shirt!  
Our T-shirts are all unisex, we have 3 different sizes: choose it regarding the look you want to have! Oversized or tight, girls can easily wear our biggest size as a dress!

3. Enjoy
With the BumRush sensor, you get rewarded for dancing and wearing a sustainable garment.
The sensor needs to be on clip to the T-Shirt to be active, the more you wear it during parties, the more you dance and the more you will get rewarded. You don’t need to change your outfit for each party anymore!
Our urban inspired and fashionable basics can be worn in different ways, comfortable to wear and have a built in love for our environment.
Feeling good by doing good, enjoy your party while acting for the environment!

>How to shop on the website?
1. Shopping
When you find the article you want to buy, click on the basket logo near the product. You don't need to check out straight away;
take your time to browse our other products, find out more about BumRush and our mission.
Finished shopping? Then all you need to do is go to your basket and fill out all the necessary information before confirming your purchase.

2. Payment
Connect to your BumRush profile or sign in to order your items. Your information will be safely stored to process your order.
Your postage information will be loaded automatically. If you would like to change your shipping address, simply fill out the new information.
Once you are finished you will be asked how you would like to pay.
You can choose from several trusted payment methods.

>How long will it take before I receive my order?
Your order will be packed and shipped within two working days.

>Do I have to be at home to receive an order?
Not if you order one products, it will fit through your letterbox. If you order more than 1 item, we'll make a package that is brought to your doorstep.

>I have not received my order yet, what happened?
Is your order taking longer than normal? Please contact us. We will locate your shipment as soon as possible and let you know what's happening.

>Do your prices include VAT?
Yes, all prices on our website include VAT. Delivery costs (starting at €3,95) are not yet included, these will be added when you check out.

>How do I pay BumRush?
We offer trusted payment, such as iDEAL, Mastercard, visa and maestro.
Credit card payments aren't taken off your account until after you have received your products.
Any receipts and confirmations are sent digitally rather than on paper, as this is a lot more ecological.

>After how many points can I have an entry for free?
The amount of points you need to win a free ticket depends of the entrance fee of each club.
You earn 1 point each 100 steps depending on the price of each club, you can win a free ticket from 3 to 6 parties.
The points you win in a club can only be used to entry for free in the same club.
But your total amount of points, within all the club you enjoyed, give you discount on BumRush items.
Up to you to dance more to get more discounts!!

>How do I collect points?
To collect points, wear your BumRush item with the sensor on it in one of our club partner.
Before to go, connect the sensor to your BumRush profile on your smartphone.
In the club, you have to check-in by scanning the BumRush QR code:
the app start to collect your points while you’re dancing.

>How do I download the app?
Scan the code or find us  on AppStore and PlayStore.

>Can I put my sensor on someone else’s T-Shirt?
The sensor only work when you plug it on the T-shirt.
You can pluck your sensor on all the BumRush items, then, you have to connect it to your profile by using the BumRush app.

>Can I wash my T-Shirt?
Before to wash your T-Shirt, remove the sensor! Then, you can wash your T-Shirt following the recommendation on the care label.

>How do I connect the sensor?
First, clip your sensor on the press button. Connect to your BumRush account on the smartphone app, go to “BumRush” and press “connect the sensor”, wait a few second and the sensor is connected.

>My sensor doesn’t work anymore, what can I do?
We repair or replace your BumRush sensor for free, send it to:

BumRush office
Science Park 402
1098 XH Amsterdam

The costs for return shipping are payable by you.

>How to recycle my items?
BumRush doesn’t have leftovers, return back your old t-shirt at our warehouse and get 10 percent discount.
Our sewers will use the parts of your old item to make a new one!
The address to return your old items is:

Science Park 402
1098 XH Amsterdam

>Can I exchange or return my purchase?
Yes, if you're not happy with the shape or size it is possible to exchange your items.
Due to our hygiene policy we only accept unworn/undamaged products. After buying your items you have 14 days to return them.
If you bought it in Patta store, you can return it to the store, but if you purchased your item online, you have to return it to:

BumRush office
Science Park 402
1098 XH Amsterdam

If you are returning your order we will deposit your money into your bank account no more than 14 days after we received your order .In case of exchange, we will ship the replacement product(s) for free. The costs for return shipping are payable by you.

>My questions are not listed here, or I have a complaint, who do I contact?
Email us directly via the contactpage. We guarantee we will get back to you within two working days.
Our aim is to deliver products that are as good and fair as possible, so if something is wrong we want to know straight away.
terms
and
conditions
Definition and Interpretation
In these Terms and Conditions the following words shall have the following meanings:

1. Cooling-off period: the period of time the consumer has the lawful right to cancel the agreement;
2. Customer: The legal person who is not handling on behalf of their profession or a company and enters a distance agreement with the merchant;
3. Day: Calender day;
4. Extended transaction: a distance agreement concerning a series of products and/or services, of which the delivery- and/or purchase commitment is spread out over a certain period of time;
5. Sustainable data carrier: every method the consumer or supplier uses to save information personal to them, in order to allow future reference to- and unchanged reproduction of the information;
6. Right of withdrawal: a consumer’s right to cancel the distance agreement within the cooling-off period;
7. Supplier: the legal person person who offers products and/or services to consumers under a distance agreement;
8. Distance agreement: an agreement where the supplier uses an organised system for distance selling of products and/or services, which solely uses one or more techniques for distance communication until the completion of the agreement;
9. Method of long distance communication: device or method used to finalise an agreement, without requiring the consumer and the supplier to be in the same room at the same time


Identity of the supplier
Name of supplier: Bumrush

Location- & visiting address:
Bumrush
Amsterdam Fashion Institute
1091 GC Amsterdam
The Netherlands

Telephone: +31 6 13666666
Availability:
Monday - Friday 9:00 - 18:00
E-mail address: contact@bumrush.nl 

Chamber of Commerce No.: 3066666 
VAT identification No.: NL820666666B01


Applicability
1. These terms and condition are applicable to every offer from the supplier and every agreement established between the consumer and the supplier.

2. Before finalising a distance agreement, the terms and conditions will be made readily available to the consumer. If this is not possible within reason, the consumer will be informed that the terms and conditions are available with the supplier, and they will be sent to the consumer free of charge as soon as possible before finalising the distance agreement.

3. If the distance agreement is finalised electronically, if it differentiates from the previous and before the distance agreement is finalised, the terms and conditions can be made available to the consumer electronically so the consumer can easily save these on a sustainable data carrier. If this is not possible within reason, there will be a notification of where to find them electronically and that they will be sent to the consumer upon request either electronically or otherwise, before finalising the distance agreement.

4. If specific terms and conditions besides the ones displayed here are applicable to a certain product-or service, the second and third sections are applicable and in case of contradictory terms and conditions the consumer has the right to call on the most favourable terms for them.


The offer
1. If an offer has a limited timescale or has differing terms and conditions, this will be clearly mentioned in the description.

2. The offer contains a full and detailed description of the offered products and/or services. The description is adequately detailed to give the consumer the best possible judgement of the offer. If the supplier uses images these will give an accurate display of the offered products and/or services. Any apparent misjudgements or mistakes in the offer do not legally bind the supplier.

3. Every offer contains adequate information to inform the consumer of their rights and responsibilities related to the offer.
This particularly relates to:
o the price including tax;
o any potential cost of delivery;
o the manner in which the agreement comes to be and any methods necessary in order to do so;
o the potential application of the costumers right of withdrawal;
o the payment method, delivery and execution of the agreement;
o the term of acceptance of the offer, or the term within which the supplier guarantees the price;
o the cost of distance communication if the cost of use of the method of distance communication is calculated on different grounds than the standard tariff for the used method of communication;  
o If the agreement is archived after completion, and if so the manner in which the consumer can access them;
o the manner in which the consumer, before finalising the agreement, can review and edit the information provided by them in relation to the agreement; o the potentially varying languages besides Dutch in which the agreement can be made;
o the codes of conduct the supplier has agreed to and the manner in which the consumer can call on those codes of conduct electronically;
o the minimal duration of the distance agreement in case of an extended transaction.


The agreement
1. The agreement is binding, subject to the provisions in section 4, from the time of acceptance of the offer by the consumer and compliance to the related terms and conditions.

2. If the consumer has accepted the offer electronically, the supplier automatically confirms the receival and acceptance of the offer electronically. As long as the receival of the offer has not been confirmed by the supplier, the consumer is not legally bound to the agreement.

3. If the agreement has been established electronically, the supplier takes suitable technical and organisational measures in order to protect the electronic transfer of data and provides a safe online environment. If it is possible for the consumer to pay electronically, the supplier will take suitable safety measures for the transaction.

4. The supplier can – within legal boundaries – inform himself of the consumers capability to comply with their payment responsibilities, along with all facts and factors of importance to enter the distance agreement responsibly. If based on this research the supplier has good reasons not to enter the agreement, he is legally justified to refuse an order or request or add appropriate terms and conditions to the agreement.

5. Upon agreement to the sale of a product or service, either in written form or in a way the consumer has good access too and can easily store the information on a sustainable data carrier, the supplier will provide the consumer with the following information:
a. the visiting address of the supplier’s establishment where the consumer can send any complaints;
b. the terms and conditions available to the consumer to apply their right of withdrawal, or a clear notification of the exclusion of the consumer’s right of withdrawal;
c. the information about guarantees and existing service after purchase;
d. the information taken in article 4 section 3 of these terms and conditions, unless the supplier has already supplied this information to the consumer before the execution of an agreement;
e. the necessities for cancellation of the agreement if the agreement has a duration of more than one year or the duration is undetermined;

6. In case of an extended transaction the notion of the previous section is only applicable to the first delivery.


Right of withdrawal
1. Upon purchase of products the consumer has the right to cancel the agreement without giving any reason within 14 days. This cooling-off period starts the day after receival of the product by the consumer, or a representative appointed by the consumer that has been announced to the supplier prior to the agreement.

2. During the cooling-off period the consumer will handle the product and packaging responsibly and with care. The consumer will only unpack or use the product to the extent necessary for them to judge whether or not they wish to keep the product. If the consumer uses their right of withdrawal, they will return the product with any extras included and - if possible within reason - return the packaging to the supplier in it’s original state, according to the reasonable and clear instructions provided by the supplier


Applied charges in case of withdrawal
1. If the consumer uses their right of withdrawal, only the costs of the return shipping fees will be charged to the consumers account.

2. If the consumer has paid for a product or service, the supplier will refund this amount as soon as possible, after no more than 14 days of return or withdrawal.


Right of withdrawal exemptions
1. The supplier can exempt the consumers right of withdrawal as stated in section 2 and 3. The exemption of the right of withdrawal is only valid if the supplier has clearly stated this in the offer or has notified the consumer prior to the agreement.

2. Exemption of the right of withdrawal is only possible if products:
a. have been made by the supplier according to the consumer’s specifications;
b. are clearly of a personal nature;
c. cannot be returned due to their nature;
d. can age or rot quickly;
e. if the price is bound to fluctuations of the financial market that the supplier has no control over;
f. are loose newspapers and magazines;
g. are audio- and video-recordings and computer software the consumer has broken the seal of.


The price
1. During the stated period of validity of the offer prices of the offered products and/or services will not be raised, barring price changes as a result of changes in tax tariffs.

2. In deviation of the previous section the supplier can offer variable prices on products or services that are bound to fluctuations on the financial market over which the supplier has no control. This relation to fluctuations and the fact that any potentially stated prices are guide prices will be stated in the offer.

3. Price rises within 3 months after the start of the agreement are only permitted if they are the result of changes in legislation or statutory provisions.

4. Price rises from 3 months onwards after the start of the agreement are only permitted if the supplier has stipulated this and:
a. they are the result of changes in legislation or statutory provisions; or
b. the consumer has the right to cancel the agreement starting the day of the price rise.

5. The prices of the products or services offered are including tax.


Conformity and warranty
1. The supplier warrants that the products and/or services comply with the agreement, the specifications mentioned in the offer, the reasonable demands of reliability and/or usability and the existing statutory provisions and/or government regulations on the date of the start of the agreement. If agreed the supplier warrants the product is suitable for uses other than normally indicated.

2. A warranty provided by the supplier, manufacturer or importer does not affect the legal rights and claims the consumer can assert against the supplier on grounds of the agreement.


Delivery and execution
1. The supplier will take great care in receiving and executing orders of products and in judgement of requests for services.

2. The place of delivery will be the address the consumer has supplied to the company.

3. With consideration of that stated in article 4 of these terms and conditions, the company will execute accepted orders swiftly and responsibly in no more than 30 days, unless an extended term of delivery has been agreed. If the delivery is delayed, or an order can only be partially executed, the consumer will receive a message in no more than 30 days after placing the order. In this case the consumer has the right of withdrawal free of charge and the right to compensation for potential damage.
 
4. In case of withdrawal in accordance with the previous section the supplier will refund the amount paid by the consumer as soon as possible, and in no more than 14 days.

5. If delivery of an ordered product is deemed impossible, the supplier will make an effort to provide a replacement product. The consumer will be informed they are receiving a replacement product in a clear and concise manner no later than upon delivery. The right of withdrawal can not be excluded on a replacement product. The cost of potential return shipping fees are the responsibility of the supplier.

6. The risk of damage and/or loss of products is the responsibility of the supplier until the moment of delivery to the consumer, or a previously appointed representative, unless clearly agreed otherwise.

7. Pricing: Please allow up to 5 Working Days to be dispatched as each garment is individually made to order.
€6 NL shipping
€15 International shipping


Extended transactions: duration, cancellation and extension
1. The consumer can terminate an agreement that has an undetermined duration at any time taking into consideration the agreed termination rules and a notice period of maximum one month.

2. An agreement made for an undetermined period of time has a run-time of two years maximum. If there is a prior agreement that the distance agreement will be extended if there is no response from the consumer, the agreement will be continued as an agreement of indefinite duration, and after continuation of the agreement the notice period for cancellation will be no more than one month.


Payment
1. Unless agreed otherwise, the consumer has 14 days after the start of the cooling-off period to pay the amount owed to the company as stated in article 6 section 1. In case of an agreement to extend a service, this time period starts after the consumer has received confirmation of the agreement.

2. Upon sale of products to consumers, in general terms and conditions a pre-payment of more than 50% may never be stipulated. When a pre-payment is stipulated, the consumer can not claim any rights concerning the execution of the relevant order or service(s) before completion of the stipulated prepayment.

3. The consumer has the responsibility to immediately report any inaccuracies in supplied or specified payment details to the supplier.

4. In case of non-payment by the consumer the supplier has the right, according to legal restrictions, to charge any reasonable charges made known in advance to the consumer.


Dispute procedure
1. Upon agreement between the supplier and the consumer to which these terms and conditions refer, only Dutch law is applicable.

2. If an extraordinary dispute takes place which can not be resolved in private, then this dispute must be presented to a Dutch judge or a mutually appointed mediator.


Additional or different terms
Additional or different terms from these general terms and conditions must not be a disadvantage to the consumer and should be recorded in writing or in such a way the consumer can easily access and save this information on a sustainable data carrier.

Privacy
We handle your personal information with respect
Bumrush respects all it's users privacy and is bears responsibility for the correct handling of your personal information. We use your information to process your orders as quickly and efficiently as possible. Your information will never be used for anything else without your permission. Bumrush will not sell your personal information to third parties and will only pass your information on to third parties if they are involved in completing your order.


Data Protection Act
Bumrush complies with the Data Protection Act. Do you think we have done something to violate this act? Please let us know via e-mail. We will always try to come to a solution together.


Why do we need your information?
Bumrush uses the information to provide our costumers with the following services:
- When you place an order we need to know your name, e-mail address, shipping address and payment details to process your order and keep you updated.
- To make your shopping experience with Bumrush as pleasant as possible, we save your personal details and order information with your permission. This way we can personalize the website and recommend products you may find interesting.
- With your permission we use your information to inform you of the development of the website and any special offers and promotions. If you would no longer like us to do so, please let us know by sending an e-mail to contact@bumrush.nl.
- When you create a Bumrush account, we store your information on a Secure Server. We use your Bumrush account to save information, like your name and address, phone number, e-mail address, shipping- and payment details, so you won't have to re-enter all of these with every new order.
- Data about the use of our website and feedback received from visitors help us improve and develop our website further.
- If you decide to write a review, you can choose whether or not you would like to display your name or other personal details. We are always curious about our clients opinions, but reserve the right not to publicate contributions that violate our website's terms and conditions.
- If you are responding to an offer or a prize draw, we ask for your name, address and e-mail address. We use this information to execute the offer, announce the prize winner(s), and analyze the response to our marketing techniques.


Bumrush does not sell your information
Bumrush will not sell your personal information to third parties and will only pass your information on to third parties if they are involved in completing your order. Our employees and any third parties involved are required by law to respect your privacy and handle your personal information responsibly.


We protect your transactions
We appreciate your trust and will therefore be extremely diligent when handling your personal information. When you place an order or use your Bumrush account, your details are protected with one of the most modern techniques; de Secure Socket Layer. Your details will be protected and handled with care at all times.


Cookies
Cookies are small pieces of information collected by your browser and saved on your computer. Bumrush uses cookies in order to recognize you and provide you the best possible service. For example, these cookies indicate whether you are logged in or not, and what you have in your shopping cart. Your personal information and purchase history are saved in our database when you create your account. This information is solely used by us for service purposes. We do not use cookies with personal information. What we do use are cookies for Google Analytics, that keep up visitor numbers to our website, amongst other things. These cookies use anonymous statistics.


Remarketing
In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior.

For example, we may use Google’s and Facebooks “remarketing” service to target our ads to you based on your prior use of the Site when you visit on other sites in Google’s content network or pages on Facebook.


Questions?
If you have any more questions about Bumrush's Privacy Policy, please send an e-mail to contact@bumrush.nl We are happy to help you if you need more information about or would like to change your personal information. You explicitly have the right to amend your details. If a change in our Privacy Policy is necessary, for example if we start other initiatives or services which have different terms and conditions, you will always find the most recent information on this page.

DISCLAIMER
DISCLAIMER
This website is property of Bumrush, Amsterdam. The site has been carefully put together. If you still come across any wrong information, please let us know.

No rights can be derived from any use of this website, given information or displayed images. Descriptions and images of products on this site have been put together as carefully as possible.

Bumrush owns all images on this website, none of these images may be used without our explicit permission.


USAGE RESTRICTIONS
The entire content of the bumrush.nl website is copyrighted as a collective work under copyright laws, and coordination, arrangement and enhancement of the content. The content of the bumrush.nl web site, and the site as a whole, are intended solely for the personal, noncommercial use by the users of our site. You may download, print or store selected portions of the content, provided you
(1) only use these materials for your own personal, noncommercial use,
(2) do not copy or post the content on any network computer or broadcast the content in any media, and
(3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any content or materials is transferred to you as a result of any such activities. Bumrush reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this website. Except as noted above, you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from Bumrush.